Note your detailed drive model number and firmware revision number, if shown.
For Macs -- For Mac OS 9.x the Apple System Profiler is located under the Apple Menu, while in Mac OS 10.x it is located in the Finder/HD/Applications/Utilities/ folder.
For more details, read our DVD Recordable FAQ Page.
- You can verify your drive's ID string or "name" using Nero Infotool (shown and linked above).
From time to time, your drive's manufacturer tests more discs and develops new firmware versions to include those new disc brands and types into their drive's internal list of compatible blank DVDs, which is kept on a special "firmware chip".
Please remove the disc from the BD player and close the tray.
To find out whether the firmware of your BD player (DBP-1610, DBP-2010, DVD-1800BD, DVD-2500BT, DVD-3800BD) is up to date, now press the following key combination on your BD player's remote control: , , , , [Display]. Now compare the version number with the number of the current version.
The number of the current firmware version can be found on the page
Firmware.denon-online.eu, under the Changelog section.
Open the Profiler, select the DEVICES AND VOLUMES, then the ATA or IDE BUS, then expand your drive and note its manufacturer, model number and firmware level.