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On this new online complaint portal, you may book complaint of any type whether it is related to your landline, mobile, broadband, misbehavior by staff, Wi Max etc BSNL is claiming that they will monitor each and every complaints booked on this portal and monitoring will be done, from the SSA level to the corporate office of BSNL which is situated at New Delhi, to resolve the complaint within specified time period set by the BSNL/TRAI.

Here SSA is the place where you are residing and taken the connection from the BSNL.

In an effort to improve the image of BSNL‘s customer services in its subscribers, BSNL have now integrated all the complaint booking portals and introduced one single portal where customer of any type of service may lodge the complaint.Video chats using the boys and girls of different ages, and the themes of these chats can be very diverse.Try online chat via webcam, and you will very enjoy.But before booking complaint on this portal, first you have to book you complains at BSNL’s complaints booking Toll Free Number like 198, 1500, 1501, 1503 etc as per nature of the complaint.And if your complaint doesn’t get attended and your problem is not resolved within a specified time period then you may lodge the complaint on this new online portal.Booking of compliant on this portal is simple, you just go the website by clicking here : then select Telecom Circle or State, Fill your details along with contact number which is must because BSNL Authority will contact you with this contact number.

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